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FAQ

 

Do you accept returns?

While we do not offer returns, we want to ensure you are 100% satisfied with your purchase. If you have any concerns or questions about a product you have received, please contact us at info@livyloudesigns.com

Cancellations are allowed ONLY if production hasn't begun. Once an item has entered the production phase the order can no longer be cancelled and will be shipped accordingly. Contact us for more information. 

Once I place my order how soon will I receive it?  

Current order processing times are 5-7 days. You will receive notification once your order has shipped. Custom orders generally take 2-4 weeks depending on the complexity of the order. If you need a rush order please contact us prior to placing your order to ensure we can accommodate your request. Additional charges may apply to rush orders. 

If I live in the Metro Detroit area can I pick up my order instead of having it shipped?

Yes! At check out please enter coupon code LOCAL to receive an order discount. This is ONLY for customers who live locally and want to pick up their order. We will contact you to arrange your order pick up. 

Do you accept custom orders?
We do! Please click here for more information regarding our custom order process.